Polaroid - Warranty center

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Pongo
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Polaroid - Warranty center

Postby Pongo » Tue 30 August 2011 / 17:37 pm

Hello, friends!


I need to contact Polaroid because of a trouble on my cameras,

but I can't find anything (email address or phone number) for customers from ITALY (I live in Italy and I bought my camera in Italy).


Could anyone help me, please?

Thank you!

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Rain
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Postby Rain » Tue 30 August 2011 / 18:28 pm

Hi there.

I think there's only a European support.

You should first contact the store you bought your camera to.
If your camera is still under warranty, they should take care of the process of returning the camera for repair. Or at least give you the appropriate contact.

You also can try to write to what appear to be (according to Polaroid site) the repair support for digital and video camera in Europe :

United Kingdom
Phone: 01 78 2753 367
Email: polaroidsupport@jpss.co.uk

Pongo
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Joined: Tue 30 August 2011 / 17:15 pm
Location: Italy

Postby Pongo » Tue 30 August 2011 / 21:35 pm

I'll follow all of your two ideas and report results.

Thank you!

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Rain
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Postby Rain » Sat 10 September 2011 / 03:01 am

You're welcome. :)

Hope you'll find the good person. Let us know…

Pongo
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Joined: Tue 30 August 2011 / 17:15 pm
Location: Italy

Postby Pongo » Wed 09 November 2011 / 23:27 pm

Asking to polaroidsupport@jpss.co.uk for help in Italy,

my details have been passed onto C & A Marketing USA, as they help manage the Polaroid Imaging business in Europe.

C&A has passed my enquiry to WWL Italy Customer Service, as they import Polaroid imaging products in Italy and provide the assistance service.

WWL has invited me to contact the retailer where I bought the camera, because WWL doesn't reply to final users' enquiry.

Now the retailer is managing the repair of my camera by WWL.

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bimo
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Postby bimo » Sat 12 November 2011 / 00:09 am

Ouch, this is a real warrior path to get an aswer... wish you good luck, as most of our old Polaroid cameras can't find any doctor, as Polaroid has since been sold and switch to modern investors, far from being analog-instant-film fans...
:D


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